Total Hospitality is exclusively managing the screening and interviewing process on behalf of our clients in search of experienced Night Auditor.
Key Responsibilities:
- Balancing the accounts from day shift
- Managing front desk activity and handling guest check-ins and check-outs
- Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
- Handling customer requests and complaints and directing other employees or departments accordingly
- Creating invoices, bills and checks for vendors, employees and contractors
- Managing and updating all official documentation pertaining to the role
- Ensuring that all end-of-day activities have been successfully executed by employees in all departments
- Answering calls and queries related to potential booking
Qualifications:
- Degree in Hospitality Management, Business Administration or related field.
- Minimum 2 years of experience as a receptionist in a 5* Boutique Hotel.
- Excellent written and verbal communication skills both in Greek and English language.
- Proficient use of MS Office and relevant hotel PMS.
- Hands on professional with “can do” attitude and team spirit and guest satisfaction orientation.
Benefits:
- Accomodation
- Meal Plan
- Uniforms & Laundry Services
- Training & Development
All applications are considered strictly confidential. After careful consideration of all the received resumes, we will only contact the candidates who meet the requirements of the job to arrange an interview.
